FAQs

CRIA is a premium kidswear brand offering trendy and high-quality clothing designed specifically for children aged 3 to 12 years. We focus on comfort, durability, and playful style.

We are CRIA – a dedicated team passionate about kids’ fashion. Our goal is to make shopping for children’s clothing exciting and hassle-free for parents.

Our aim is to provide stylish, age-appropriate clothing for kids between 3 and 12 years old, combining fashion-forward designs with everyday functionality.

CRIA offers a variety of clothing options for boys and girls aged 3 to 12 years, including casualwear, seasonal outfits, and special occasion styles.

No, CRIA is an online-only brand, which allows us to offer new collections more frequently and serve customers nationwide.

Orders are typically delivered within 3 to 5 working days, depending on your location.

We use trusted courier partners to ensure fast and safe delivery.

Delivery charges vary by location. Orders above a certain amount may qualify for free shipping—please check during checkout for exact charges.

Simply visit our website, select your items (available in 3 to 12 year sizes only), add them to your cart, and proceed to secure checkout.

Yes. You can return items within 7 days of delivery, as long as they are unused, unwashed, and in their original packaging.

Refunds are processed once returned items are inspected. Refunds can be issued to your original payment method or as store credit.

Yes, exchanges are allowed within 7 days for sizing issues or defective items. We only carry sizes for ages 3 to 12, so please refer to the size guide before ordering.

Contact our support team with a photo of the faulty item and order details. We’ll resolve the issue with a replacement or refund.

Please reach out to us immediately with your order number. We’ll investigate and fix the issue as soon as possible.

Since we cater only to ages 3–12, please ensure sizing is accurate using our size guide. If the size doesn’t fit, you can request an exchange within 7 days.

Yes, if the order hasn’t been shipped yet. After dispatch, cancellations aren’t possible.

You can request changes before the order is processed. Contact us quickly for any modifications.

We cannot guarantee address changes once your order is dispatched. Please double-check at checkout.

Yes! Click “Notify Me” on the product page or follow us on Instagram to stay updated.

Visit our website, explore our 3–12 year collection, and complete your order in a few clicks.

Refer to our detailed Size Guide tailored for ages 3 to 12 years to ensure the best fit.

You’ll receive an email or SMS confirmation with your order details immediately after checkout.

We strive for accuracy in all photos, but minor differences may occur due to lighting or screen settings.

Use the “Notify Me” option or check back soon—we restock frequently.

Yes, all payments are processed through secure, encrypted gateways to keep your data protected.